Sr. Support Engineer








Introduction to the job
At ASML we like to make the impossible possible. Our lithography technology – which uses light to print tiny patterns on silicon – is fundamental to mass producing semiconductor chips. With it, the world’s top chipmakers are creating better performing, cheaper chips. In fact, ASML’s technology is probably used for the device you’re using right now!
We design and engineer machines that are on the cutting edge of technology. These machines do things like beaming a tiny droplet of tin with a powerful laser so it turns into plasma and as a consequence emit just the frequency of light that we need. That is requiring complex hardware and of course complex software and software development environments. We are searching for the brightest minds on the planet to help us achieve our mission.

Wat vragen wij

Product Engineer



Job Mission

Designing and building complex software requires state of the art software tools. That’s what we do at IT Product &Technology Software Innovation: using the Scaled Agile Framework way of working to provide a world class development environment with efficient pipelines to our embedded software engineers. Making sure software can be stored, edited, validated, automatically tested, built and deployed across all our software stacks and machines. Extending and transforming the existing IDE into a world class environment by continuously innovating and introducing new tools to like GitHub Actions, Bazel, Docker, Kubernetes and much more. All while making sure that the development environment is well supported. Our goal? That our magic empowers our embedded colleagues to do their magic.
Does this sound exciting to you? Do you find our challenges motivating and do you like to become part of the success story of ASML? Then this is an opportunity for you to apply!

Our Tech Stack
#python #ruby #jenkins #github #githubactions #subversion #svn #cucumber #bazel #gradle #jira #jiraalign #buildbuddy #kubernetes #docker #artifactory #puppet #linux #rpm #azure #gcp #googlecloud


Role and responsibilities
-Provide technical support to our customers from 2nd line on a daily basis;
-Operationally own our Development Environment;
-Establish in-detail knowledge of ASML’s Development Environment;
-Contribute to the internal knowledge management system and end user documentation to prevent issues;
-Analyzing & solving problems and incidents that impact our Development Environment, build solutions and automation to prevent them from happening again (root cause);
-Build, enhance and maintain tooling and scripts to automate repetitive tasks;
-Manage issues proactively, monitor user experience and identify opportunities to automate remediation of issues;
-Support in creating structural solutions instead of workarounds;
-Share the on-call rotation and be an escalation contact for incidents.

Education and experience
Bachelor or master degree in Software Engineering or Computer Science or equivalent

-Ambition and motivation to develop in a long-term support specialist role, supporting customers every day;
-Motivation and a self-driven work ethic;
-Openness to new ideas and feedback;
-Analytical with a passion for finding issues and solving problems;
-Ability to effectively relay information between senior support engineers and customers;
-Have basic knowledge of development environments, build systems, CI/CD pipelines;
-Have experience in programming in a technical environment;
-Have Linux command line experience;
-Exposure to the following is a plus

Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:

-Ticket Management Systems, preferably Service Now;
-Logging infrastructure and tools such as Splunk and Zabbix;
-Experience with Infrastructure as Code (e.g. Puppet & Terraform);
-Cloud experience (Azure/AWS/Google);
-Networking, Security and Storage;
-Scalable systems using Kubernetes;
-Proven experience with building/maintaining CI/CD pipelines;
-Linux administration and troubleshooting skills;
-Working in a true Agile DevOps environment.
-Highly motivated to become acquainted with new topics and technologies (i.e. about our CI/CD pipelines and the company’s internal build system);
-Fluent in English, both in speaking and writing

Overtuigd? Solliciteer direct



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